21+
Player Protection

Responsible Gaming at walker7

At walker7, we believe that gaming should always be fun — never a source of stress, financial strain, or personal harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience safe, enjoyable, and within healthy limits.

walker7 strictly enforces a 21+ age policy in compliance with Philippine gaming regulations. If you or someone you know is struggling with gambling-related issues, please reach out to our support team or use the self-exclusion tools available in your account settings.

Our Responsible Gaming Commitments

walker7 takes responsible gaming seriously. Here are the six pillars of our player protection program.

Strict 21+ Age Verification

All walker7 players must be at least 21 years old, as required by Philippine law. We conduct thorough KYC checks on every account. Any account found to belong to a minor is immediately suspended and all funds are returned to the depositing payment method.

Deposit and Loss Limits

walker7 lets you set daily, weekly, or monthly deposit limits and loss limits directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to prevent impulsive decisions.

Session Time Reminders

It is easy to lose track of time when you are enjoying your favorite games. walker7 lets you set session time alerts that notify you when you have been playing for a set duration — whether 30 minutes, 1 hour, or longer. Taking regular breaks is part of healthy gaming.

Cooling-Off and Time-Out

Need a short break from gaming? walker7 offers cooling-off periods ranging from 24 hours to 30 days. During a cooling-off period, you cannot log in or place bets. This tool is ideal for players who feel they need a temporary pause to reassess their gaming habits.

Self-Exclusion Program

For players who need a longer break, walker7 offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Once activated, self-exclusion cannot be reversed during the chosen period. We take this commitment seriously and will not send promotional communications to self-excluded players.

24/7 Support and Referrals

Our support team is available around the clock via live chat and email. If a player reaches out with concerns about their gambling behavior, our trained agents will provide guidance and, where appropriate, refer them to professional counseling resources available in the Philippines.

Player Protection Tools

All of these tools are available directly in your walker7 account settings — no need to contact support to activate them.

Deposit Limits

Set a maximum amount you can deposit per day, week, or month. Limits apply across all payment methods including GCash, PayMaya, BPI, and BDO. Lowering a limit takes effect immediately; raising it requires a 24-hour waiting period.

Loss Limits

Cap the total amount you can lose within a set period. Once your loss limit is reached, walker7 will automatically prevent further wagering until the period resets. This is one of the most effective tools for staying within your budget.

Wager Limits

Set a maximum total wager amount per session, day, or week. Wager limits help you control the pace of your play and ensure that a single lucky streak does not lead to chasing losses in subsequent sessions.

Reality Check Notifications

Enable periodic pop-up reminders that show you how long you have been playing and your net win/loss for the session. These reality checks help you make informed decisions about whether to continue playing or take a break.

Cooling-Off Period

Take a short break of 1 day, 7 days, or 30 days. Your account is temporarily suspended during this period. All pending withdrawals will still be processed. You can request a cooling-off period at any time from your account settings or by contacting support.

Self-Exclusion

Choose to exclude yourself from walker7 for 6 months, 1 year, or permanently. During self-exclusion, your account is fully locked, you will not receive any promotional emails or SMS, and you cannot create a new account. This is a firm commitment that walker7 takes very seriously.

Recognizing Problem Gambling

Gambling is meant to be a form of entertainment — like watching a PBA game or going to the movies. But for some players, it can become a problem. Knowing the warning signs is the first step toward getting help.

If you recognize these signs, please seek help

walker7 encourages any player who identifies with the warning signs below to use our self-exclusion tools or contact our support team immediately. You are not alone, and help is available.

Common warning signs of problem gambling include: spending more money than you can afford to lose, borrowing money to fund gambling, lying to family or friends about your gambling activity, feeling anxious or irritable when not gambling, chasing losses by placing larger bets, neglecting work, school, or family responsibilities due to gambling, and using gambling as a way to escape stress or emotional problems.

If any of these sound familiar, please reach out to our support team at [email protected] or activate self-exclusion from your account settings right away.

Quick Self-Assessment

Answer honestly. If you answer "Yes" to two or more of these questions, we strongly encourage you to use our responsible gaming tools or seek professional support.

1

Have you ever spent more money gambling than you originally planned to?

2

Have you ever borrowed money or sold something to fund your gambling?

3

Do you find yourself thinking about gambling when you are doing other things?

4

Have you tried to cut back on gambling but found it difficult to do so?

5

Has gambling ever caused problems with your family, friends, or work?

6

Do you gamble to escape from stress, loneliness, or other emotional difficulties?

7

After losing, do you feel a strong urge to return and win back your losses?

Support Resources in the Philippines

walker7 works alongside Philippine regulatory bodies and encourages players to seek professional help when needed. The following resources are available to Filipino players.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR maintains a national self-exclusion registry and provides guidance on problem gambling prevention. walker7 cooperates fully with PAGCOR's responsible gaming framework.

National Crisis Hotlines

If you or someone you know is experiencing a mental health crisis related to gambling, please reach out to the National Center for Mental Health (NCMH) Crisis Hotline in the Philippines. Professional counselors are available to provide confidential support and referrals to treatment services in Manila, Cebu, Davao, and other cities.

Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Metro Manila, Cebu City, and other major Philippine cities.

walker7 Support is Always Available

Our responsible gaming team is available 24 hours a day, 7 days a week. If you need to activate self-exclusion, set limits, or simply talk to someone about your gaming habits, contact us at [email protected] or use the live chat feature in your walker7 account. We are here to help — walang judgment, lagi kaming nandito para sa inyo.

Play Smart

Enjoy walker7 — Always Within Your Limits

Gaming at walker7 is best when it stays fun. Set your limits, take breaks when you need to, and remember that every game is for entertainment. Ready to play responsibly?

Sign In to walker7

21+  For adults only. Play responsibly. Gambling can be addictive.